Operations Project Manager

Job Description:

The Operations Manager will oversee and synchronize the organization's real estate regulatory compliance, inspection processes, and project management initiatives. This pivotal senior-management role requires a candidate with a robust IT background, capable of leveraging technology to optimize operational efficiencies. The ideal individual will have at least 7 years of experience and exhibit proficiency in navigating the sector's regulatory landscape. The Operations Manager will be responsible for implementing strategic plans, ensuring project milestones are met, and maintaining high standards of service delivery. Excellence in communication and client management is imperative for success, as the role demands regular interactions with stakeholders, regulatory bodies, and clients to ensure a seamless interface between all parties and uphold the organization's reputation in the semi-government realm.

Job Requirements:

• Minimum of 7 years of progressive experience in operations management, with a focus on real estate regulatory matters and inspection.
• Proven expertise in project management, including planning, execution, monitoring, and closure of high-stakes projects.
• A substantial IT background, with the ability to utilize technology in streamlining operations and enhancing productivity.
• Strong understanding of the semi-government sector's regulations and compliance standards.
• Demonstrated ability in client management and stakeholder engagement, ensuring client satisfaction and long-term partnerships.
• Ability to provide leadership, direction, and integration of activities across multi-disciplinary teams.
• Excellent verbal and written communication skills tailored for diverse audiences.
• Advanced problem-solving skills and the ability to devise and implement strategic solutions.
• Experience with budget preparation and fiscal management to optimize resource allocation and cost savings.
• Proficiency with data analysis and performance/operation metrics to guide decision-making and continuous improvement.
• Adaptability to changing regulatory environments and agility in updating operational protocols accordingly.
• Academic qualifications in Business Administration, Management, Real Estate, or a related field, preferably at a Master's degree level.
• Relevant certifications in project management (e.g., PMP) or a related field that enhances managerial competencies.

Job Responsibilities:

• Oversee the day-to-day operational aspects of the organization's real estate activities, ensuring compliance with regulatory requirements.
• Lead the inspection and audit processes, coordinating with regulatory bodies to maintain transparent and compliant operations.
• Develop and implement comprehensive project management strategies to ensure the timely and cost-effective completion of projects.
• Harness IT solutions to improve operational workflows, data management, and reporting capabilities.
• Engage with clients, managing relationships to ensure needs are met and fostering trust in the organization's services.
• Communicate effectively with stakeholders, providing regular updates and seeking feedback to refine operational processes.
• Direct and mentor teams across different functional areas, promoting a culture of collaboration and excellence.
• Analyze performance data to identify trends, anticipate potential issues, and implement preventive measures.
• Prepare and manage operational budgets, optimizing the use of resources for maximum efficiency and profitability.
• Regularly review and update operational policies and procedures to align with evolving regulations and industry best practices.
• Facilitate continuous improvement initiatives, encouraging innovation and responsiveness to the dynamic semi-government landscape.

Required Skills:

• Outstanding leadership and team management abilities.
• In-depth knowledge of the real estate sector's regulatory framework and compliance standards.
• Advanced project management skills, including scheduling, resource allocation, and risk management.
• Proficiency with IT systems relevant to operations and project management, such as ERP software and project management tools.
• Exceptional communication and interpersonal skills for effective client and stakeholder engagement.
• Strong analytical and strategic thinking capacity for effective decision-making.
• Excellent budgeting and financial management capability to optimize spending and ensure fiscal responsibility.
• Proactive problem-solving skills and innovative mindset to overcome operational challenges.
• Resilience under pressure and adaptability in a complex and changing regulatory environment.
• Proficient in data analysis and interpretation to drive operational improvements.
• Exemplary client management skills to maintain and enhance customer satisfaction and loyalty.
• Knowledge of contract negotiation and management, ensuring favorable terms and compliance.
• Mastery in developing procedures, service standards, and operational policies that align with the organization's objectives.
• Skill in fostering a collaborative work environment that encourages diversity of thought and inclusion.
• Capability to inspire, motivate, and guide team members towards achieving the organizational goals.