Client Acquisition & Training Program Manager
- JODAYN
- الرياض السعودية
- Full-time
وصف الوظيفة
We are looking for a Client Acquisition & Training Program Manager to spearhead business expansion and oversee the operations of training programs. The successful candidate will focus on acquiring new clients, crafting customized training proposals, and guaranteeing effective training session delivery.
Client Acquisition & Engagement:
- Identify and engage new business prospects by reaching out to organizations and individuals in need of training solutions.
- Initiate contact with potential clients through calls, emails, and in-person visits to present training services.
- Establish and nurture strong, enduring relationships with clients by providing tailored solutions and maintaining their satisfaction.
Training Offers & Proposals Preparation:
- Draft and present comprehensive training proposals aligned with client needs, covering objectives, content, duration, and logistics.
- Tailor training offers to meet specific client demands, ensuring all components align with their expectations and business goals.
- Collaborate with internal teams to gather essential information and resources for proposal development.
Training Program Operations:
- Manage daily operations of training programs, ensuring seamless execution.
- Work in coordination with trainers, external partners, and locations to schedule and organize training sessions.
- Confirm all logistical details, such as materials and technology, are arranged for effective program facilitation.
- Assess the progress of training sessions, ensuring objectives are met and suggesting areas for enhancement.
Client Meetings & Follow-ups:
- Organize meetings with prospective and current clients to evaluate their training needs and propose solutions.
- Analyze client requirements, recommend suitable training programs, and offer informed guidance.
- Conduct follow-ups post-meetings to finalize agreements, resolve concerns, and ensure client satisfaction.
Reporting & Performance Analysis:
- Generate regular reports detailing sales actions, client interactions, and training program results.
Relationship Building & Networking:
- Cultivate strong ties with current clients to promote ongoing collaboration and repeat business.
- Engage in industry events, conferences, and exhibitions to broaden the client network and enhance the visibility of the training services.
Required Qualifications:
- Demonstrated experience in training, sales, or client management roles.
- Exceptional communication, negotiation, and presentation abilities.
- Understanding of training program design and delivery.
- Proficiency in digital tools for proposal development, client management, and meeting coordination.
Personal Skills:
- Self-motivated with the ability to operate independently and handle pressure effectively.
- Strong organizational and time-management capabilities.
متطلبات الوظيفة
Client Acquisition & Engagement:
- Identify and pursue new business opportunities by targeting companies and individuals seeking training services.
- Proactively contact potential clients through phone calls, emails, and in-person visits to introduce training offerings.
- Build and maintain strong, long-term relationships with clients by offering tailored solutions and ensuring their ongoing satisfaction.
Preparation of Training Offers & Proposals:
- Prepare and deliver detailed training proposals based on client needs, including training objectives, content, duration, and logistics.
- Customize training offers to suit specific client requirements, ensuring all elements align with client expectations and business goals.
- Collaborate with internal teams to gather necessary information and resources for preparing offers and proposals.
Training Program Operations:
- Oversee the day-to-day operations of training programs, ensuring smooth delivery and execution.
- Coordinate with trainers, external partners, and venues to organize and schedule training sessions.
- Ensure all logistical aspects, such as training materials, facilities, and technology, are in place for effective program delivery.
- Monitor and evaluate the progress of training sessions, ensuring that all objectives are met and provide continuous improvement recommendations.
Client Meetings & Follow-ups:
- Schedule and coordinate meetings with both potential and existing clients to discuss their training needs and present solutions.
- Assess client requirements, propose appropriate training programs, and provide guidance on the best options.
- Follow up with clients post-meeting to confirm agreements, address any concerns, and ensure client satisfaction with the proposed training services.
Reporting & Performance Analysis:
- Prepare periodic reports on sales activities, client engagement, and training program performance.
Relationship Building & Networking:
- Foster strong relationships with existing clients to ensure continued collaboration and repeat business.
- Participate in industry events, conferences, and exhibitions to expand the client network and promote the company's training services.
Required Qualifications:
- Proven experience in training, sales, or client management roles.
- Strong communication, negotiation, and presentation skills.
- Knowledge of designing and delivering training programs.
- Proficiency in using digital tools for proposal preparation, client management, and organizing meetings.
Personal Skills:
- Proactive with the ability to work independently and under pressure.
- Excellent organizational and time-management skills.
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