Document Control Lead

Overview

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

Role Overview

As part of Investor Services team, the Lead - Document Controller role falls under the Operations function which aims to support all Investor Services functions by developing and maintaining investor-related content and executing back-end processes, contributing to delivery of service requests for investors in OXAGON.

Summary Requirements

• Manage documentation: Intake, storage, and organization.
• Aconex workflows: Distribution, follow-up, and consolidation.
• Template generation: Create and manage templates.
• Internal workflows: Develop and maintain workflows.
• Correspondence logs: Maintain logs and records.
• DocuSign proficiency: Collect signatures.
• Timely completion: Assist in completing requests.
  
  

ROLE COMPETENCIES & ACTIVITIES

The purpose of the Document Control Lead’s role is as follows:

• Manage the intake, handling, and storage of documentation received by the Manufacturing & Innovation Department from Investors/Tenants and other stakeholders.
• Manage Aconex workflows including distribution of design packages for review to the relevant stakeholders, follow up on issued / overdue comments, consolidation of comments and further close out.
• Knowledge of ACONEX Workflow submittals and generating template.
• Support in creating internal ACONEX Workflows/Sub-Workflows.
• Maintain correspondence / transmittal logs and record documents flow to and from the relevant parties such as investors, tenants, stakeholders, main contractors, OXAGON internal stakeholders, etc.
• Knowledge of DocuSign tool to collect signatures from authorized signatories on letters, interface agreements, traffic management plans, etc.
• Develop, implement and maintain processes for document control within OXAGON.
• Ensure all documentation meets formal requirements and required standards to ensure seamless review by relevant stakeholders.
• Coordinate with the Investor Services team and other stakeholders to ensure all documents are accounted for and in the appropriate location.
• Assist in the timely completion of investor requests, collaborating with relevant Investor Services functions and service delivery partners.
• Archive all investor-related documents, organizing them to facilitate easy access across Investor Services functions.
• Ensure proper organization and categorization of documents.
• Retrieve files as needed.
• Track and manage versions of documents.
  
  

The Document Control Lead’s responsibilities will include, but not be limited to:

Integration

Close coordination with NEOM Internal Stakeholders such as:

• Investor Services functions
• International Investments & Manufacturing teams
• OXAGON DevCo teams
• OXAGON Stakeholders
• NEOM entities/ stakeholders
• NEOM Interim Authority
• Others as needed
  
  

Liaise with External Stakeholders such as:

• OXAGON investors/tenants
• Government and other external entities as required
• Others as needed
  
  

Planning and Strategy

• Ensure the strategic purpose and direction of the Document Control function is fit for purpose in supporting the aims of NEOM, OXAGON and the aims of OXAGON investors/tenants.
• Ensure that transmittals / general correspondence trackers and Aconex are updated in line with supporting the aims of
• NEOM, OXAGON and the aims of OXAGON investors/tenants
  
  

Leadership

• Act as a respected and knowledgeable DC to positively position NEOM, OXAGON, and the Investor Services with their various stakeholders and audiences.
• With appropriate direction from your manager and others, independently lead, manage, and drive forward your responsibilities that underpin the Operations function.
• Proactively propose inputs that will appropriately evolve the Operations function to best support the aims of NEOM, OXAGON and its investors/ tenants.
  
  

Culture and Values

• Embrace NEOM’s culture and Values https://www.neom.com/en-us/about.
• Act with honesty and integrity by following best practices, and upholding the robust standards and expectations set out in NEOM’s Code of Conduct.
• Maintain fair, ethical and professional work practices in accordance with NEOM’s Values and Code of Conduct.
• Adhere to NEOM’s Policies, procedures, and controls to ensure compliance with rules.
  
  

Experience & Qualifications

Knowledge, Skills and Experience

• Minimum of 5+ years' experience in a similar role
• Hands-on experience with MS Office and MS Excel.
• Excellent knowledge of ACONEX.
• Proficient typing and editing skills.
• Excellent organizational skills and attention to detail.
• Strong communication skills.
• Ability to maintain confidentiality regarding sensitive documents.
• Able to work effectively in, and contribute to, a diverse and multicultural environment.
• Exposure to the Saudi Arabian business environment is a plus.
• Proven stakeholder management and networking capabilities.
• Team player able to work in a highly matrixed organization.
• Able to perform to high standards in a high-pressure, often fluid, and sometimes ambiguous and demanding environment.
  
  

Qualifications

• A degree in business administration or a related field is preferred.