Receptionist - Front Office Agent

وصف الوظيفة


We are looking for a well-groomed, friendly Receptionist be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

English proficiency is a must.

Receptionist Responsibilities

  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.
  • Serving as a host at conferences and ensuring that all relevant preparations are made for the event.

Hotel Front Desk Requirements

  • Bachelor's degree.
  • Fluent English, spoken and written.
  • French or other language is a plus.
  • Previous hospitality experience would be advantageous.
  • Strong written and verbal communication skills.
  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours.
  • Our Package includes Social & Medical Insurance.

About Paradise Inn Group

Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe & Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.