Clinic Assistant

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Clinic Assistant

Abu Dhabi, United Arab Emirates

Job Description

• To assist the Physician in the clinic, including accessing, adding, and modifying the patient’s medical records under the physician’s supervision.
• Request the necessary laboratory investigation for the patient based on physician orders.
• Support the clinical team by collecting medical reports from various departments.
• Assist in the provision of high-quality care to patients and their families under the direction and supervision of the Physician/Registered Nurse/Midwife.
• Demonstrate competence in the provision of care to meet the needs of patients while promoting dignity, privacy, and respect.
• Perform basic care under the direction of the Physician/Registered Nurse/Midwife.
• Assist patients, who are able, toward independence and activity under the direction of the Physician/Registered Nurse/Midwife.
• Provide patient comfort prior to physician assessment by utilizing resources and materials and transporting patients for fetal medicine if required.
• Assist with patient transfer to other departments.
• Transport patient records between departments.
• Support registered nursing staff and ward clerks in clerical, administrative, and reception duties in the ward.
• Assist in the maintenance of stocks and non-medical supplies.
• Develop and utilize good communication skills, and receive and pass on telephone messages.
• Use aids and equipment supplied for patients correctly and report needs and defects to the Registered Nurse/Midwife in charge.
• Cover the duties of the ward clerk in their absence.
• Inform the Registered Nurse/Midwife in charge of malfunctioning equipment.
• Liaise with the Registered Nurse/Midwife in charge in the assessment of equipment and medical consumable item requirements.
• Ensure the appropriate utilization of resources effectively and efficiently.
• Provide a positive patient experience through the delivery of high-quality customer service.
• Identify unsafe care practices and contribute to corrective actions.
• Observe and maintain confidentiality of patient, staff, service, and organizational information.
• Appropriately escalate identified concerns according to their level of urgency.
• Demonstrate an understanding of positive health and promote it effectively.
• Work within current hospital policies, reporting any sickness or accidents to the Physician/Registered Nurse/Midwife and Nurse Manager.
• Liaise with nursing colleagues and other professionals to adhere to hospital policies, local requirements, and JCI standards.
• Participate in other duties assigned by the Physician or Senior Nursing staff within the scope of practice.
• Ensure patient belongings and valuables are kept safely, adhering to local procedures.
• Administer and seek advice on appropriate measures in emergencies.
• Maintain patient/client privacy and ensure dignity and freedom of choice are respected.
• Report all changes in a patient’s condition to the Physician/Registered Nurse/Midwife.
• Maintain knowledge and skills and accept responsibility for personal education and career development.
• Attend in-service training, other training programs, and meetings as required.
• Set goals and standards for self-improvement.
• Demonstrate understanding and commitment to NMC policies and recognize the legal limitations and ethical parameters of the role.
• Demonstrate effective oral and written communication skills.
• Demonstrate flexibility in meeting work demands and the ability to work as part of a team.
• Understand and respect cultural differences.
• Take direction from the Registered Nurse/Midwife in problem-solving.
• Maintain confidentiality at all times.
• Be informed about health and safety regulations affecting their work unit.
• Have full knowledge of fire precautions and regulations.
• Be familiar with all types of hospital codes and know how to contact emergency services.
• Contribute to corporate and organizational development as appropriate within the scope of service.
• Ensure compliance with hospital health and safety regulations.
• Meet work demands and follow directions accurately.
• Perform any other duties as required by the line manager that commensurate with the post.
• Assist the doctor during patient consultations by preparing the examination bed.
• Ensure clinics are clean and medical waste is managed as per hospital/DOH guidelines.
• Clean treatment rooms after each procedure.
• Pre-clean used instruments before sending them to CSSD for sterilization.
• Clean equipment after every use and date/sign the clean equipment tag.
• Maintain an inventory of all clinical trays and surgical instruments stored in the doctor’s and treatment rooms.
• Assist in outpatient clinics as required and be flexible in assignments as directed by the Registered Nurse/Midwife in charge.
• Consistently comply with NMC policies, procedures, and practices.
• Maintain confidentiality regarding information received in their role, in accordance with confidentiality agreements and organizational policy.
• Understand and adhere to the Emergency Preparedness Plan/Policy.
• Participate in mandatory training and workshops as per organizational and regulatory requirements.
• Dress appropriately per organizational policy and UAE culture.
• Comply with OSH (Occupational Safety and Health) and infection control policies, standards, and procedures.
• Work in accordance with documented OSH procedures and instructions.
• Be familiar with emergency and evacuation procedures.
• Notify OSH hazards, incidents, near misses, and assist with risk assessments and incident reports.
• Comply with waste management procedures and policies.
• Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
• Use appropriate personal protective equipment and safety systems.
  
  

Responsibilities

• To assist the Physician in the clinic, including accessing, adding, and modifying the patient’s medical records under the physician’s supervision.
• Request the necessary laboratory investigation for the patient based on physician orders.
• Support the clinical team by collecting medical reports from various departments.
• Assist in the provision of high-quality care to patients and their families under the direction and supervision of the Physician/Registered Nurse/Midwife.
• Demonstrate competence in the provision of care to meet the needs of patients while promoting dignity, privacy, and respect.
• Perform basic care under the direction of the Physician/Registered Nurse/Midwife.
• Assist patients, who are able, toward independence and activity under the direction of the Physician/Registered Nurse/Midwife.
• Provide patient comfort prior to physician assessment by utilizing resources and materials and transporting patients for fetal medicine if required.
• Assist with patient transfer to other departments.
• Transport patient records between departments.
• Support registered nursing staff and ward clerks in clerical, administrative, and reception duties in the ward.
• Assist in the maintenance of stocks and non-medical supplies.
• Develop and utilize good communication skills, and receive and pass on telephone messages.
• Use aids and equipment supplied for patients correctly and report needs and defects to the Registered Nurse/Midwife in charge.
• Cover the duties of the ward clerk in their absence.
• Inform the Registered Nurse/Midwife in charge of malfunctioning equipment.
• Liaise with the Registered Nurse/Midwife in charge in the assessment of equipment and medical consumable item requirements.
• Ensure the appropriate utilization of resources effectively and efficiently.
• Provide a positive patient experience through the delivery of high-quality customer service.
• Identify unsafe care practices and contribute to corrective actions.
• Observe and maintain confidentiality of patient, staff, service, and organizational information.
• Appropriately escalate identified concerns according to their level of urgency.
• Demonstrate an understanding of positive health and promote it effectively.
• Work within current hospital policies, reporting any sickness or accidents to the Physician/Registered Nurse/Midwife and Nurse Manager.
• Liaise with nursing colleagues and other professionals to adhere to hospital policies, local requirements, and JCI standards.
• Participate in other duties assigned by the Physician or Senior Nursing staff within the scope of practice.
• Ensure patient belongings and valuables are kept safely, adhering to local procedures.
• Administer and seek advice on appropriate measures in emergencies.
• Maintain patient/client privacy and ensure dignity and freedom of choice are respected.
• Report all changes in a patient’s condition to the Physician/Registered Nurse/Midwife.
• Maintain knowledge and skills and accept responsibility for personal education and career development.
• Attend in-service training, other training programs, and meetings as required.
• Set goals and standards for self-improvement.
• Demonstrate understanding and commitment to NMC policies and recognize the legal limitations and ethical parameters of the role.
• Demonstrate effective oral and written communication skills.
• Demonstrate flexibility in meeting work demands and the ability to work as part of a team.
• Understand and respect cultural differences.
• Take direction from the Registered Nurse/Midwife in problem-solving.
• Maintain confidentiality at all times.
• Be informed about health and safety regulations affecting their work unit.
• Have full knowledge of fire precautions and regulations.
• Be familiar with all types of hospital codes and know how to contact emergency services.
• Contribute to corporate and organizational development as appropriate within the scope of service.
• Ensure compliance with hospital health and safety regulations.
• Meet work demands and follow directions accurately.
• Perform any other duties as required by the line manager that commensurate with the post.
• Assist the doctor during patient consultations by preparing the examination bed.
• Ensure clinics are clean and medical waste is managed as per hospital/DOH guidelines.
• Clean treatment rooms after each procedure.
• Pre-clean used instruments before sending them to CSSD for sterilization.
• Clean equipment after every use and date/sign the clean equipment tag.
• Maintain an inventory of all clinical trays and surgical instruments stored in the doctor’s and treatment rooms.
• Assist in outpatient clinics as required and be flexible in assignments as directed by the Registered Nurse/Midwife in charge.
• Consistently comply with NMC policies, procedures, and practices.
• Maintain confidentiality regarding information received in their role, in accordance with confidentiality agreements and organizational policy.
• Understand and adhere to the Emergency Preparedness Plan/Policy.
• Participate in mandatory training and workshops as per organizational and regulatory requirements.
• Dress appropriately per organizational policy and UAE culture.
• Comply with OSH (Occupational Safety and Health) and infection control policies, standards, and procedures.
• Work in accordance with documented OSH procedures and instructions.
• Be familiar with emergency and evacuation procedures.
• Notify OSH hazards, incidents, near misses, and assist with risk assessments and incident reports.
• Comply with waste management procedures and policies.
• Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
• Use appropriate personal protective equipment and safety systems.
  
  

Qualifications

• Bachelor’s Degree or Nursing qualification background. This can be bachelors in healthcare related field Two Years or more years of experience in hospital environment/ nursing experience. BLS certificate preferred. Computer literate Good communication, interpersonal and documentation skills.
  
  

Job Info

• Job Identification 6448
• Job Category Administration
• Posting Date 01/28/2025, 08:32 AM
• Apply Before 02/28/2025, 08:32 AM
• Job Schedule Full time
• Locations NMC Royal Hospital, Khalifa City, Abu Dhabi, AE
  
  

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