Call Center Agent (ENG)

Qualifications

• Proficiency in Customer Satisfaction, Communication, and Customer Service techniques.
• Fluent in English at a B2-C1 level.
• Strong Analytical Skills coupled with experience in Account Management.
• Exceptional problem-solving skills and decision-making capabilities.
• Outstanding interpersonal and communication abilities.
• Proven capacity to multitask and effectively prioritize responsibilities.
• Prior experience in the BPO or customer service sector is advantageous.
• Bachelor’s degree in Business Administration or a related discipline.

Details

• Work requires attendance in a rotational shift.
• You will receive 2 rotational days off each week.
• Medical insurance is included.
• Social insurance benefits are provided.
• Transportation services will be available from designated meeting points.