Fraud Investigations Manager

About The Job

Are you passionate about tackling fraud head-on and making an impact in the financial world? Do you thrive in fast-paced environments and enjoy leading teams to detect and prevent fraudulent activities? Then we’ve got the perfect role for you!

We’re looking for an experienced Fraud Investigations Manager to lead and strengthen our fraud investigation function. In this role, you’ll manage a team of fraud analysts working on real-time fraud alerts for cards and payments, ensuring swift detection and response to fraudulent activity. You will drive investigative efficiency, enhance fraud prevention strategies, and collaborate with key stakeholders to mitigate risk effectively.

✨ What You’ll Be Doing:

🔹 Lead and manage a team of fraud analysts handling real-time fraud alerts on cards and payments.

🔹 Oversee end-to-end fraud investigations, ensuring timely detection, escalation, and resolution of fraud cases.

🔹 Develop and optimize fraud detection strategies to enhance real-time monitoring and prevent financial loss.

🔹 Collaborate with Risk, Data, Compliance, and Legal teams to ensure adherence to regulatory requirements.

🔹 Utilize fraud detection tools, transaction monitoring systems, and analytics to identify emerging fraud patterns.

🔹 Improve investigation workflows, drive automation, and implement best practices to enhance fraud response capabilities.

🔹 Prepare detailed fraud reports, STR filings, and case escalations to law enforcement or regulatory bodies as needed.

🤩 What We’re Looking For:

✅ 7+ years of experience in fraud investigations, financial crime, or risk management, preferably within banking, fintech, or financial services.

✅ Strong expertise in real-time fraud monitoring for cards and payments.

✅ Hands-on experience with fraud detection tools (e.g., Feedzai, FICO Falcon, SASFM, VRM, etc.).

✅ Ability to manage high-profile and high-risk fraud cases, including complex fraud typologies.

✅ Strong leadership skills with experience managing and mentoring fraud analysts.

✅ Excellent analytical, problem-solving, and decision-making abilities.

💼 What’s in it for You?

✨ Be part of something BIG—join a leading fintech disrupting the MENA banking scene.

✨ Thrive in a high-performance, diverse culture with team members from over 40 nationalities.

✨ Flex your work-life balance with hybrid working 28 working days holidays + up to 14 national holidays.

✨ Enjoy top-notch perks like private health & life insurance, and more!

🎯 Ready to Take the Leap?

If you’re ready to lead a dynamic fraud risk team and make an impact in the fight against financial crime, apply now and join the revolution!