Front Office Assistant

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

The Front Office Assistant (Emirati) is responsible for providing administrative support to the Office Manager in accordance with IDP policies.

Key accountabilities

• Administrative
• Project Service Enhancement
• Receive, direct and relay telephone messages and fax messages.
• Record and handle all incoming and outgoing couriers.
• Register walk-in, call-in students on Client Relation Management (CRM) system and assign to counsellors.
• Assist in planning and preparation of meetings, conferences and conference telephone calls.
• Maintain an adequate inventory of office supplies.
• Assist the Office Manager and other staff as required.
  
  

Required Experience

• Customer service-oriented
• Excellent communication and problem-solving skills.
• Committed to hard work and continual learning.
• Effective verbal and listening.
• Word processing programs at a highly proficient level.
• Time management skills.