Guest Service Officer (Reservation/Pre-arrival Team)

As a Guest Service Officer, your primary duty will be to ensure an exceptional and reliable service experience for guests.

The role entails facilitating the efficient operation of the back office in the front office, particularly focusing on reservations and pre-arrival tasks.

A diploma or qualification in Hospitality or Tourism Management is required.

Applicants should possess at least one year of relevant experience in managing reservations or working within a pre-arrival team.