وصف الوظيفة
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
Guest Room Cleaning & Maintenance:
- Clean and service guest rooms daily according to hotel standards.
- Make beds, change linens, and replace towels and amenities.
- Dust, vacuum, mop, and sanitize surfaces to maintain cleanliness.
- Inspect and report any maintenance issues or damages.
Public Areas & Back-of-House
- Ensure lobbies, hallways, and public areas are clean and well-maintained.
- Clean elevators, corridors, and guest lounges regularly.
- Maintain housekeeping carts and storage areas in an organized manner.
Guest Service & Interaction
- Respond promptly to guest requests, such as extra towels or amenities.
- Handle guest belongings with care and ensure lost items are reported.
- Respect guest privacy and adhere to the hotel’s confidentiality policies.
Laundry & Supply Management
- Ensure fresh linens, towels, and amenities are available at all times.
- Report shortages of supplies to the supervisor for timely replenishment.
Safety & Hygiene Compliance
- Follow health, hygiene, and safety regulations at all times.
- Use cleaning chemicals and equipment responsibly.
- Follow hotel policies regarding lost and found items.
Qualifications
Diploma or degree in vocational hospitality, 1-year experience in 5 star hotel.
Additional Information
- Attention to detail and high standards of cleanliness.
- Ability to work independently and in a team.
- Good communication and customer service skills.
- Physical stamina to stand, walk, bend, and lift throughout the shift.
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