Head of Operations - Ski Egypt
- Majid Al Futtaim
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
JOB TITLE
Head of Operations - Ski Egypt | MAF Entertainment | Snow Dome
Role Summary
Manage Ski Egypt as a profit center head in order to deliver the agreed business objectives.
ROLE PROFILE
- Contribute to long-term business strategy with the Director of Operations to enhance customer experience and exceed performance targets.
- Develop annual business plans and budgets, set goals for departments, oversee execution, and implement corrective actions when needed.
- Lead Ski Egypt’s teams to optimize resource use, boost productivity, and minimize costs while ensuring policy adherence.
- Oversee smooth, safe operations across snow play, ski training, penguin area, and outsourced services like Security and Maintenance.
- Collaborate with Marketing to drive attendance, optimize budget spend, and ensure a world-class customer experience.
- Work with Operations and Marketing teams to maintain an engaging activity program that enhances customer loyalty.
- Partner with F&B leadership to maximize profitability and explore new business opportunities for asset utilization.
- Safeguard financial and physical assets, oversee expense controls, and ensure compliance with MAF reporting and policies.
- 10 years of progressive experience culminating in having had full P&L responsibility for a medium sized business as a profit centre head with a demonstrable track record of achievement.
- Experience in FEC /Amusement Park/ Ski Resort management is desirable.
- Should possess excellent communication/ interpersonal skills and capability to lead a team of managers.
- Capability to develop excellent contracts with local authorities, large corporate(potential sponsors) and business associates to further business interests.
- Crisis management capability.
- Must be service oriented and passionate about delivering a quality guest experience.
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
