IT Support Analyst - Bank (Fresh Graduate)

وصف الوظيفة

Overview: As a fresh graduate IT Support Analyst, you will assist in the maintenance and troubleshooting of the bank’s IT infrastructure, ensuring smooth operation of hardware, software, and network systems. This entry-level role is ideal for recent graduates with a Computer Science or related degree who are eager to start their career in the banking sector.

Key Responsibilities:

  • Provide technical support to internal employees and assist customers with IT-related issues.
  • Monitor, maintain, and troubleshoot bank systems, databases, and software applications.
  • Assist in the installation and configuration of computer systems, software, and network devices.
  • Participate in system updates, software patches, and security measures to ensure data protection.
  • Document technical procedures and user guides for internal use and customer assistance.
  • Collaborate with other IT teams to ensure the bank’s technology infrastructure is secure and efficient.

Skills Required:

  • Must be a fresh graduate with a degree in Computer Science, Information Technology, or a related field.
  • Basic knowledge of IT infrastructure, networking, databases, and operating systems.
  • Understanding of information security and data privacy regulations.
  • Strong problem-solving and analytical skills.
  • Excellent communication skills for interacting with staff and customers.

متطلبات الوظيفة

Qualifications:

  • Educational Qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Certifications (Optional but advantageous): CompTIA A+, ITIL Foundation, or similar entry-level IT certifications.
  • Technical Skills: Familiarity with operating systems (Windows, Linux), networking basics, and common IT troubleshooting tools.
  • Soft Skills: Good communication, teamwork, and customer service skills.

وظائف مشابهة