NOC Technician (Network Operations Center)
- TAWANTECH
- Ar Rass Saudi Arabia
- Full-time
وصف الوظيفة
Job Summary:<\/strong><\/h3>We are on the lookout for a meticulous NOC Technician to oversee and sustain our network infrastructure, guaranteeing its availability, performance, and security. This role entails proactively detecting network challenges, addressing incidents, and working alongside IT teams for seamless operations.<\/p>
Key Responsibilities:<\/strong><\/h3> - Utilize network management tools to monitor network performance and health.<\/li>
- Diagnose and resolve network-related challenges involving hardware, software, and connectivity.<\/li>
- Address service outages, escalations, and incidents promptly.<\/li>
- Conduct regular network maintenance and updates.<\/li>
- Coordinate with IT teams to tackle complex network issues.<\/li>
- Maintain documentation of incidents, solutions, and network configurations.<\/li> <\/ul>
- Utilize network management tools to monitor network performance and health.<\/li>
- Diagnose and resolve network-related challenges involving hardware, software, and connectivity.<\/li>
- Address service outages, escalations, and incidents promptly.<\/li>
- Conduct regular network maintenance and updates.<\/li>
- Coordinate with IT teams to tackle complex network issues.<\/li>
- Maintain documentation of incidents, solutions, and network configurations.<\/li> <\/ul>
متطلبات الوظيفة
- Experience in network monitoring, troubleshooting, and support.
- Proficiency with network monitoring tools (e.g., SolarWinds, Nagios).
- Understanding of networking protocols (TCP/IP, DNS, DHCP).
- Strong problem-solving and communication skills.
- Ability to work in a fast-paced, 24/7 environment.
Preferred Skills:
- Knowledge of Cisco, Juniper, or other networking hardware.
- Networking certifications (e.g., CompTIA Network+, CCNA).