MS Dynamics 365 Developer

About the Role

We are looking for an experienced MS Dynamics 365 Developer to join our team for a leading banking client in the UAE. The ideal candidate will have extensive hands-on experience with Microsoft Dynamics 365, PowerApps, Power Automate, and integrations, ensuring seamless digital transformation and process automation in a banking environment.

Education

• Bachelor’s degree in computer science, Information Systems, or a related field

 Experience

• 5+ years of experience working with Microsoft Dynamics 365, including design, development, and implementation

Technical Skills

• Develop and customize PowerApps, Power Automate Flows for Customer Service Management.
• Collaborate with teams to gather and implement requirements.
• Maintain Model-Driven and Canvas Apps for customer service.
• Use Power Automate for managing entities and business logic.
• Automate workflows with Power Automate.
• Customize Dynamics 365 Customer Service for better case management.
• Integrate Power Platforms with external systems.
• Optimize app performance and maintain security best practices.
• Java hands on experience for customizing PowerApps
• Proven experience with Dynamics 365 modules such as Sales, Customer Service, Field Service, or Finance and Operations.
• Familiarity with Azure services and integrations.
• Proficiency in PowerApps, Power Automate, Power BI and Power Virtual Agents.
• Hands-on experience with Dataverse.

 Functional Skills

• Experience with Agile/Scrum methodologies.
• Microsoft Certified: Dynamics 365 Fundamentals or higher certifications.
• Familiarity with DevOps practices and tools.
• Product Implementation experience with best practices of security
• Propose best solutions that meets business users requirements
• Experience in Agile methodology.
• Quality Assurance: Ability to conduct rigorous quality assurance testing to ensure intents work as expected and provide accurate responses.

Soft Skills

• Ability to work independently and as part of a team.
• Self-motivator and self-starter,   Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
• Communication Skills: Clear communication is important for collaborating with stakeholders, understanding user requirements, and documenting intents effectively
• Creativity: Designing intuitive and user-friendly intents requires creative thinking to anticipate user interactions and craft appropriate responses
• Problem-Solving: Strong problem-solving skills aid in creating accurate intents that cover various user scenarios.
• Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management