وصف الوظيفة
Key Responsibilities
- Oversee, maintain, and monitor email systems to guarantee security, high availability, and optimal performance.
- Administer the client's email solutions.
- Implement cybersecurity measures in compliance with established procedures.
- Manage email security and ensure the appropriate activation of protection systems and tools in use.
- Address email-related issues promptly to maintain continuous operation.
- Open support tickets with software vendors, ensuring timely resolution of issues.
- Provide assistance for the implementation and support of email services.
- Prepare and deliver daily and weekly reports on system status.
متطلبات الوظيفة
- Bachelor's degree in Computer Science or equivalent degree.
- At least 5 years of experience in administering email systems, including Exchange, Office 365, and Lotus Notes.
- Strong knowledge of email protocols such as SMTP, POP3, IMAP, and ActiveSync.
- Experience with email security software, email encryption, and message archiving.
- Working knowledge of email client applications, including Microsoft Outlook 2016, 2019, and Office 365.
- Proficient in PowerShell scripting to automate email-related tasks.
- Strong analytical skills to identify and troubleshoot complex email issues.