Business Analysis Manager

At Sumerge, our commitment to customer satisfaction drives our innovation and solutions. As a Business Analysis Manager, you will lead a team of skilled analysts, working collaboratively with customers, engineers, and sales teams to bridge the technical and business worlds, ensuring the delivery of exceptional value to our clients. Your experience in business analysis will be crucial as you drive projects from inception to completion, facilitating effective communication and understanding of client needs.

We are looking for a leader who can inspire their team, promote growth, and encourage innovative solutions to complex problems. The ideal candidate will leverage their deep understanding of business and technology to enhance our services and customer relationships.

Responsibilities

• Lead and develop a team of business analysts, fostering a culture of collaboration and excellence.

• Capture, document, and validate business and end-user requirements, ensuring alignment with strategic goals.
• Facilitate requirements gathering sessions, workshops, and sign-offs from stakeholders effectively.
• Analyze workflows, propose enhancements, and implement solutions that improve software usability, performance, and integrity.
• Serve as a liaison between clients and technical teams, ensuring clarity in business and technical requirements.
• Monitor team performance, providing guidance and support to achieve departmental goals and objectives.
• Develop and implement best practices for business analysis processes and documentation.
• Identify opportunities for team training and professional development.