Relationship Officer.DBC - Balance Builder- MGN Egypt

Job Description

• Sell the entire range of Personal Banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns
  
  

Responsibilities

• Sales profile that require confidence, persistence, personality and verbal/ written skills.
• Basic knowledge of products, service policies and processes of Retail Banking.
• Graduate in any discipline with 1-2 years banking sales experience (Tele Sales experience Mandatory)
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Ensure to meet 100% on control parameters and policy set by the bank audit team
• Fluent in English and Arabic (Bi Lingual mandatory )
• Adherence to discipline and punctuality
• Work From Home ( Remote Working).
  
  

Qualifications

• Achieve monthly sales targets consistently in the financial year.
• Contact potential and existing customer via phone to introduce and promote banking products.
• Understand the customer needs and recommend suitable banking solutions.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Maintaining and developing relationships with existing customers to enhance the cross sell opportunities.
• Handling objections with a view to getting the customer to buy.
• Processing of the request or offer given to the customer on timely basis.
  
  

About Us

The leading financial institution in MENA

While more than half a century old, we proudly think like a challenger, startup, and innovator

in banking and finance, powered by a diverse and dynamic team who put customers first.

Together, we pioneer key innovations and developments in banking and financial services.

Our mandate? To help customers find their way to Rise Every Day, partnering with them through

the highs and lows to help them reach their goals and unlock their unique vision of success.

Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.

We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.